General guidance about COVID-19

  • We strongly advise you to access information about COVID-19 directly from vetted sources that are updated regularly. Two examples are the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO)
  • For guidance regarding pregnant women and children, the CDC has a “specific groups” information page which is updated regularly.
  • Deciding to Go Out Guidance from the CDC on how to continue to protect yourself by practicing everyday preventive actions.
  • Stress & Coping The CDC shares ways to manage and reduce stress for yourself and others.
  • Stay current with local updates and guidance on clinical practice from your local, or state, public health authorities.

Staying Connected

The COVID-19 Pandemic has profoundly changed almost every aspect of life for families across the nation, including the more than 38,000 new families served by NFP. We know that many NFP families are facing illness, job loss and disruption in critical services alongside fear and anxiety. But, NFP families, and the NFP nurses that support them, are strong and resilient. In responding to this crisis, NFP nurses haven’t skipped a beat. Thanks to the creativity, tenacity and skill of our nationwide team we have:

  • Quickly shifted to 100% telehealth services nationwide, building on lessons learned from three years of implementing telehealth as a supplement to live visits.
  • Adapted our enrollment and nursing education processes so that we can keep adding new nurses and enrolling moms in need safely.
  • Established a partnership with Verizon to put phones and cell phone service into the hands of moms who need them to access telehealth.
  • Advocated for increased flexibility in government funding streams that support NFP and similar programs to allow for telehealth and to support meeting tangible needs for families.
  • We will continue to follow CDC recommendations and will consider steps to reinstate in-person home visiting once national COVID-19 safety measures are in place and showing success. 

NFP Nurses

NFP nurses are well-positioned to provide guidance to moms and their families (including infants and children) regarding when to seek medical care and when to utilize information lines or reschedule appointments if possible (e.g. a routine well-child checkup). They are also able to ensure families are connected to additional resources in the community needed during this crisis, such as access to food or housing assistance.

Nurse Maria
Maria shifted from in-home visits to communicating with clients by phone or video.

Maria, a Nurse-Family Partnership nurse at Public Health Solutions in Staten Island, said the moms she serves don’t have to be persuaded that the coronavirus is a threat. They know that too well.

In the midst of the city’s lockdown, one mom told Maria she was worried about her toddler not speaking.

Meet NFP Nurse Maria


resources for families

Support for NFP families and others who need help managing the disruptions in every day life and work created by the COVID-19 pandemic:


Challenge: NFP nurses are being redeployed to support COVID-19 Response. As of mid-June, about 15% of our nursing workforce in various parts of the country is being reassigned to respond directly to COVID-19 cases.
 Solution: Telehealth and Flexible Visit Schedules By leveraging telehealth visits and maximizing the flexibility in visit schedule built into the NFP model, nurses are finding ways to successfully keep supporting NFP moms while reassigned. We have lifted any restrictions or limitations in the use of telehealth – telehealth may replace in-person visits during any phase of the program, including enrollment. 

Challenge: Addressing sensitive issues via telehealth Some NFP moms are dealing with sensitive issues like violence in the home, substance use disorder, or mental health needs, that can be harder to address virtually.
 Solution: Bring expert advice and support to give nurses confidence in addressing these topics virtually. NFP nurses have the skills and education to address sensitive topics like intimate partner violence, which we are boosting with additional support and education from experts about how to use assess and address these issues via telehealth. 

Public Policy

Our policy priorities during this crisis reflect both the programmatic flexibilities that are needed to continue to deliver NFP to moms who need it, but also the healthcare and social services that will be required to meet their heightened needs during this time. Learn more about our expanded public policy priorities in response to COVID-19 including emergency funding for MIECHV, Medicaid and healthcare coverage and access to broadband, wireless and childcare.